Confidentiality Policy
Your trust matters to us. Here's how Filing Xperts protects the confidentiality of every piece of information you share with us.
Our Commitment
This policy outlines the framework followed by Filing Xperts ("we", "us", or "our") to protect the confidentiality and security of information shared by our Users and Clients. We treat the protection of Confidential Information with the highest priority.
When you visit or use our website, you may share certain information that qualifies as "Confidential." We are committed to ensuring this information is never disclosed, sold, or used for marketing purposes — or shared with any third party or competitor — without your explicit consent. We follow industry best practices in every client engagement.
What Counts as Confidential Information
For the purpose of this policy, "Confidential Information" refers to any personal communication or business-related information belonging to a Client that isn't publicly known. This typically includes, but isn't limited to:
- Unpublished financial and legal records
- Customer lists and related data
- Intellectual property such as patents, formulas, or proprietary technology
- Data received from external parties
- Business or product-related information, such as pricing and marketing strategies
- Any documents explicitly marked as confidential
- Unpublished goals or forecasts marked confidential
How We Handle Confidential Information
We hold all Confidential Information in strict trust, and we access, use, store, or share it only to the extent necessary — or when legally required to do so.
When We're Not Liable for Disclosure
We won't be held responsible for disclosing information in the following situations:
- The information was already known to us before the Client shared it
- The information has since become publicly known
- The information was legitimately obtained from a third party
- The information was already available in the public domain
- The information became available to us through our own independent research or resources
Client Accountability
You are responsible for your own actions. If any unauthorized act or omission on your part causes, or has the potential to cause, financial loss, reputational damage, or other harm, we reserve the right to take appropriate action against you, including legal recourse.